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Customer retention
First contact resolution
Customer satisfaction
Average uptime across devices
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We are always reachable, whether it’s a quick question or a major issue. No waiting, no call centres—just real help when you need it.
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You’ll never get hit with hidden charges. We include everything upfront—even PC setups. Your dedicated account manager keeps things clear and simple.
03
Unhappy with the service? You can activate a clause to leave at any time—no lock-ins, no pressure—just support that earns your trust.
04
Use the first 30 days free; if you're unhappy, you can leave. We believe in proving our value, not locking you in.
05
You’ll have a dedicated engineer who knows your setup inside out—no repeating yourself, no bouncing between techs.
06
We fix issues before they affect your day. Our monitoring tools catch problems early, so you don’t have to.
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You get more than just IT support—you get peace of mind. We are always reachable, with dedicated engineers who know your business.
We support 10 to 40 users with consistent and reliable IT for your business. Expect quick response times, clear communication, and real expertise in Microsoft 365.
We keep things simple, so you can focus on growing your business.
We’re proud to work with Microsoft, Opentext, Sophos, Pax8, Kaseya, Exclaimer, CodeTwo, Huntress, SentinelOne, and more.
We also stay active in business networks like BNI and Fore Business, keeping us connected to the local community and ahead of the curve.
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Sonar IT provided quick and excellent IT support for our business, allowing our day-to-day operations to run smoothly. I would definitely recommend it to others!
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"Sonar IT, what an amazing company. I approached them with multiple 'snagging' queries for my business, which I wasn't finding the time to address.
From the initial phone call, they remotely logged in immediately and worked their way through the easy problems. The support I received was fantastic and much appreciated."
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It is an absolute pleasure to be supported by Nick, Josh, and their team at Sonar IT. They are everything a top ranking IT outfit should be. They are always accessible and highly personable, possess outstanding technical knowledge, and always resolve difficulties whether straightforward or complex, with speed and all round professionalism.
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The support I’ve received from the Sonar Team has been amazing.
They have recently supported me through an incredibly stressful and challenging IT issue that could have had seriously consequences for my business. Fortunately they were on hand and resolved the issue quickly and smoothly: I would happily recommend Sonar and their services.
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From start to finish the experience with Sonar IT has been incredible. Our sales team has felt like a weight had lifted off their shoulders. We are slow moving towards being a cloud native company thanks to the help integrating the platform we have been desperate to introduce to the company. Thank you so much to Sonar IT.
Let’s chat about your IT support needs in Richmond. Call us on 0203 011 0805 or email ontheradar@sonarit.co.uk to get started.
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We want you to feel confident from day one.
That’s why if you're unhappy within the first 30 days, you are able to leave, and we'll refund your entire initial investment.
No hassle, no hard feelings—just honest service.
Josh does charitable things all the time—things like funding for hospices, air ambulances, and local community projects because he is part of a charitable organisation.
It’s our way of supporting the people who support us.
Let’s fix your tech headaches today.
Fast response, friendly help—get started now.
Local, trusted, and easy to reach
We’re London-based, with teams working across both Central and East London — so wherever you’re based, we’re not far. Contact our IT support team in London now!
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Start with a free month, enjoy another every year you’re with us. And if we ever fall short, we’ll give you £3K (not that anyone’s ever needed it).
Contact us to get started!
