Managed IT Services

A team that feels like your own

You’re not just looking for someone to fix computers. You need a team that knows your setup, shows up for your staff, and takes the day-to-day IT strain off your plate. Sonar IT is made to do exactly that.

Every support ticket is handled by our experienced technicians, without delays or bouncing between levels. Our clients enjoy 99.99% average endpoint uptime and 91% first-contact resolution.

We also offer regular business IT reviews, free cybersecurity assessments worth £1,000, and zero-risk onboarding with the first month free. (T&Cs apply.)

Get ahead of issues before they show up

Good support isn’t about waiting for things to fail. It keeps systems steady, staff backed up, and your technology running as it should.

With our managed IT services, you’ll get proactive maintenance to stop problems before they impact your team. Not only that, but you also get direct lines to engineers who know your environment.

From hardware, software to cloud and endpoints, we’ve got it covered. No gimmicks, just good, reliable support from people who care.

Frequently asked questions

What’s included with your managed IT services near London?

With our managed IT services near London, you get a complete package, from IT helpdesk & support and endpoint management to proactive maintenance, identity access controls, and more. Everything is delivered by senior engineers who understand how smaller teams operate.

Why are your managed IT support services better than others?

What sets our managed IT support services apart is consistency. You won’t get bounced between junior techs or struggle with delays. You’ll get long-term relationships, one engineer who knows your setup, and clear support every step of the way.

How fast is your response for IT managed services in London?

Most IT managed services in London promise fast response but few of us actually deliver it. We aim to answer calls and tickets without delay, and most issues are resolved on the first contact. That’s part of why we’ve held a 91% first-contact resolution rate.

How do IT managed service providers work with in-house IT?

Most IT managed service providers either take over completely or cause friction. Ours don’t. If you’ve got in-house staff, we provide co-managed IT, meaning your team keeps control while we handle the heavy lifting. It’s a true partnership, not a takeover.

Do your IT management support services work for growing businesses?

Absolutely. Our IT management support services are built for flexibility, so whether you're hiring your 11th employee or your 39th, we scale without chaos. Systems stay reliable, your staff stay supported, and growth doesn't come with extra stress.

Is your team based locally for managed IT services near London?

Yes, our managed IT services near London are handled by a team based in both Central London and Dagenham. No outsourcing, no call centres. Just real engineers, ready to help, who know your systems and care about doing the job right.

0203 011 0805