You’ve heard of Copilot… but what is it?

What Is Microsoft Copilot? Your AI Assistant for Work, Productivity & Microsoft 365

In today’s fast-paced business environment, efficiency is everything. Whether you're juggling meetings, managing teams, or troubleshooting IT issues, wouldn’t it be great to have a smart personal assistant that’s available 24/7 and one that understands context, can perform real tasks, and even summarise information on demand?

Enter Microsoft Copilot, the new AI-powered assistant from Microsoft, designed to help businesses supercharge productivity and streamline workflows.

What Exactly Is Microsoft Copilot?

You may have heard of Microsoft Copilot, but what is it — and how can your business benefit?

Copilot is Microsoft’s next-generation AI assistant, built using the power of OpenAI’s GPT technology and seamlessly integrated into Windows 11 and the Microsoft Edge browser. It replaces Cortana as Microsoft’s primary productivity assistant and goes far beyond voice commands.

Unlike traditional virtual assistants, Copilot uses natural language processing and contextual awareness, allowing you to interact with your computer or browser as if you were talking to a knowledgeable coworker.

Real-World Uses: How Businesses Can Benefit from Copilot

Here’s how Microsoft Copilot can assist your day-to-day operations:

1. Find and Change Settings Instantly

Need to adjust display settings or connect to Wi-Fi? Don’t waste time digging through menus you can just ask Copilot. For example, say:

“Turn on dark mode” or “Connect to a new wireless network.”

2. Summarise Web Pages and Documents

Working on research, or vetting suppliers? Ask:

“Summarise this webpage”
Copilot will instantly scan and return the key points which is ideal for saving time during busy workdays.

3. Generate Content or Ideas

Ask Copilot to:

  • Draft emails
  • Generate business proposals
  • Create social media content
  • Suggest meeting agendas

It even supports image generation...try:

“Make me a picture of a tropical beach with palm trees.”

4. Create Travel Plans and Business Itineraries

Need help planning a work trip? Say:

“Create a five-day itinerary for a business trip to Manchester in March.”

It’ll deliver a tailored itinerary complete with suggestions for meetings, hotels, and free time.

How Does Copilot Work?

When you launch Copilot in Windows 11, it opens a sidebar on the right-hand side, similar to Bing Chat. This interface allows you to choose a conversational style (e.g., creative, balanced, or precise), and then interact naturally.

Copilot can:

  • Respond to follow-up questions
  • Remember conversation context
  • Execute basic system tasks
  • Summarise or interpret online content

While it’s not embedded into the OS at a system level, it behaves like a native feature of Windows, especially when used through Microsoft Edge.

What’s the Catch?

Copilot is still evolving. The Windows 11 2023 preview gives us a glimpse, but Microsoft continues to refine its interface and capabilities. Over time, you can expect:

  • Deeper Microsoft 365 integration
  • Customisations for business users
  • Expanded device control

Microsoft is making continuous updates, so the full potential of Copilot is yet to be unleashed — but it’s already a powerful asset for any business using the Microsoft ecosystem.

Need Help Adopting Copilot or Microsoft 365 in Your Business?

If you're wondering how to deploy Microsoft Copilot across your team or need support managing Microsoft 365 for business, we can help.

As an experienced IT support partner for UK businesses, we offer:

We’ll make sure your business is future-proof, secure, and running at full efficiency.

Final Thoughts

Microsoft Copilot is more than a gimmick, it's a business productivity revolution. From simplifying IT tasks to accelerating content creation and improving decision-making, Copilot brings AI power directly into your day-to-day tools.

Whether you’re a startup, a recruitment firm, or an enterprise scaling fast, integrating Copilot with the right IT support can help you stay ahead of the curve.

Need support with Microsoft Copilot, Windows 11, or Microsoft 365?
Get in touch and speak to one of our friendly IT experts today.