Are your younger employees experiencing ‘tech shame’?

Tech Shame in the Workplace: Why Gen Z and Millennials Need Better Digital Support

It’s a common assumption that younger generations like Gen Z and Millennials are naturally tech-savvy. However, recent research reveals that many are struggling more than employers might expect, leading to a growing feeling of “tech shame” in the workplace.

The Reality Behind Tech Skills Among Younger Employees

Despite growing up with apps like Snapchat, TikTok, and games like Minecraft, many younger workers aren’t fully prepared for the technical demands of modern workplaces. A recent study found that 1 in 5 employees aged 18 to 29 feel judged when they face technical issues at work, compared to only 1 in 25 employees aged 40 or older.

This gap may be influenced by the fact that many Gen Z employees began their careers during the pandemic, often in fully digital or hybrid environments. While familiar with technology for social use, they may lack confidence or experience with professional software and workplace tools.

How to Overcome Tech Shame and Boost Workplace Confidence

The key solution is better, inclusive training for the entire team, not just younger staff. Providing everyone with up-to-date digital skills and support helps:

  • Close any technical knowledge gaps
  • Foster a supportive, judgment-free culture
  • Improve remote work efficiency and engagement

Additionally, ensuring your team has access to the right tools and devices is crucial—especially for remote workers who may hesitate to ask for equipment due to budget constraints.

Check In and Support Your Team Regularly

Simple check-ins, particularly for remote employees, can significantly enhance confidence and productivity. Addressing even small tech issues promptly helps build a positive work environment where everyone can thrive.

Need Help Tackling Tech Shame and Supporting Your Team?

If you want advice on overcoming tech shame, improving digital skills training, or sourcing the right equipment for your workforce, we’re here to help. Get in touch today to support your business’s digital future.