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Some employees won’t stop using apps that could be a security risk
How to Choose the Right Collaboration Tools Without Compromising Security
The way businesses communicate and collaborate has changed dramatically since the pandemic began. Many of the applications and software tools your team uses today are likely very different from those used before. This shift wasn’t always smooth - in the early days, employees often had to make do with whatever tools they could access, leading to a patchwork of apps and platforms.
Why Choosing the Right Software Matters
Now that remote and hybrid work are firmly part of the new normal, it’s crucial to select collaboration and productivity tools that truly fit your business needs. However, this comes with a challenge: employees often have their own preferences when it comes to software.
A recent survey found that 92% of employees want more control over the apps and collaboration tools they use at work, while 51% admit to using apps banned by IT departments. This mismatch creates a difficult dilemma for business owners.
The Risks of Ignoring Employee Preferences and the Dangers of Unapproved Apps
Blocking access to popular apps can leave employees feeling untrusted, frustrated, and demotivated — all of which hurt productivity and workplace morale. But ignoring the issue can be just as damaging. When employees use unvetted apps, your business faces significant cybersecurity risks, including:
- Data theft and leaks
- Malware and ransomware attacks
- Compliance violations
How to Find the Right Balance
The key to managing this challenge is open communication. Here’s how to approach it:
- Invite Employee Feedback: Ask your team what tools they prefer and why. Employees are on the frontlines using these apps daily, so their insights are valuable.
- Evaluate Alternatives: If your current software isn’t meeting their needs, be open to exploring new solutions that might work better for everyone.
- Educate About Risks: Ensure your employees understand the cybersecurity dangers of using unapproved apps, and the potential impact on the entire business.
- Ongoing Cybersecurity Training: Even when using approved tools, keep your team informed about best practices and the latest threats.
Need Help Choosing the Right Communication and Productivity Tools?
Finding the right software solutions for your business can be complex - but you don’t have to do it alone. We’ve helped many businesses across London and Essex select and implement collaboration tools that improve productivity without compromising security.
Get in touch today to discuss how we can support your team with tailored IT solutions and cybersecurity advice.
